Redefine value-based customer interactions based on the ‘psychology of change’ using our proven Customer Engagement Process.

• Differentiate – Uniquely position your Sales Force in a highly competitive and commoditised selling environment
• Business Outcomes – Evolve your team from product-level selling (commoditised) to process-level selling (differentiated) to achieve improved win rates and margins
• Forecast Accuracy – Improve operational efficiency with a clearer understanding of deal potential through accurate forecasting.

Design a Talent Management Strategy to develop a Sales Force and associated operating Divisions that deliver on the Commercial Strategy Goals

• Assess – Baseline the Organisation’s current state to use as a benchmark to measure success in the future  
• Development & Coaching – Use assessment data to provide targeted training and coaching for full potential achievement
• Future Hiring – Design a Recruitment Process to improve the quality of hires for better performance.

Productivity enhancement is one of the most effective levers for improving operational efficiency and achievement of the Commercial Growth Strategy.

• Assess – Conduct a Workload Analysis to understand current non-productive activities to use as a benchmark for future high-value activity focus
• Design – Use a productivity enhancement design frameworks to eliminate and reduce non-productive activities and replace with key leading activities
• Productivity – Develop improved productivity metrics to enhance performance without incurring staff or operational costs.